​LICENSED BY THE MINISTRY OF THE ENVIRONMENT

Our Mission

      Our family owned company's mission remains the same as when we started in 1980. Our mission is to service our valued customers in a timely manner with professional plumbing expertise, honesty and integrity. We are proud to say that our commitment to this mission has helped us to create long-term relationships with our valued customers. We continue to specialize in wells, pumps, water purification and service work for residential, commercial, industrial and agricultural customers in Wellesley Township, Waterloo Region and surrounding area.

2020 Nominee for Business of the Year (11-50 employees) 
Chamber of Commerce ​Greater Kitchener-Waterloo


2019 Favourite Plumbing Service Provider
​The Record Reader's Choice Awards


2019 Nominee for Business of the Year (11-50 employees) 
Chamber of Commerce ​Greater Kitchener-Waterloo


2017 Favourite Water Treatment Company
​The Record Reader's Choice Awards


2016 Favourite Water Treatment Company

​The Record Reader's Choice Awards

2015 Favourite Plumbing Service Provider

​The Record Reader's Choice Awards


 

About Us

Our Awards

     Dietrich Plumbing & Pump Ltd. has been owned and operated by the Dietrich family since 1980. Founder, Brian Dietrich and his wife Kathy started the business in 1980. A shop was built in 1988 at 1061 Industrial Crescent, St. Clements, Ontario. We continue to run the business at this shop and service Waterloo Region. Brian's son Brad grew up helping with the business, became part-owner in 2011 and transitioned to full ownership in 2015 along with his wife Lindsey. Brian continues to work with our growing team of employees 

and is a huge asset with his years of expertise and

long-term relationships with our customers. 


     On May 1, 2017 we purchased and amalgamated operations with PJR Plumbing and Heating Ltd. We are grateful to the previous owner who trusted us with his valued customers, and stayed on with us for more than two years to ensure a smooth transition before he retired from plumbing. This allowed us to join forces with another successful plumbing business, diversify and specialize in also servicing local property management companies and their portfolios of local buildings.   


     Since 2015 we have more than doubled in size thanks to our loyal customers and new customers. For three consecutive years during this timeframe, we won a 1st place in KW Region in the Favourite Plumbing Service Provider and Favourite Water Treatment Company categories in the Record Reader’s Choice Awards. We are proud to say that our customers voted us #1 in Waterloo Region again in 2019, winning us the Diamond Winner for the Record Reader Awards for the fourth time.


     We specialize in well pumps, well upgrades, water softeners and iron removal, drinking water systems, backflow prevention, plumbing repairs, renovations and plumbing service for residential, commercial, agricultural and property management companies.